We are a fully featured Digital Call Recording & Logging System scalable from one channel to hundreds. Our system integrates with your existing computer network.

Using is Believing


Don't take our word for it! Call our clients some who have added on to their systems or replaced their legacy systems with FireRock's affordable system. Lets us Demo our Digital Phone Call Recording and Logging System via the Internet. We offer a 45 day money back guarantee.

FR Desktop Software

The FireRock Technologies FR Desktop Software provides comprehensive recording and playback features for desktop users. The FR Desktop Software comes standard with the FR Digital 01 and FR Universal Adapter 2.0.



FR Desktop - Playback Features:

  • FR Desktop comes as standard with FR Digital 01 and FR Universal Adapter 2.0.
  • After-Call Screen Pop - manage archive in real time
  • Automatic or manual recording
  • GSM compression gives 170 hours recording per 1 GByte
  • Time & date stamp on every recording
  • Caller ID and dialed digits detection
  • Recording level indicator
  • Add comments/notes to assist searching
  • Snapshot feature allows playback of current call while still recording
  • Highlight important calls.
  • Level indicator gives call activity
  • Drag n' drop curser rapidly locates key points in conversation
  • Pause & Continue manual controls
  • Restrict User from Stopping, Pausing, Deleting or Exporting Recordings
  • Search & list calls by:
    • Time & date
    • Duration
    • Caller ID or dialed digits
    • Comments/notes made
    • Importance
  • Email recordings to colleagues (as .wav file or compressed file)
  • One touch Convert to .wav.

Unique features include:

  • A full USB Plug n' Play digital telephone recording system that does not tie up the sound card on your PC.
  • No complex setup procedures are required.
  • Incorporates Line Current Detect for reliable start/stop of the telephone call logging system. This feature normally is only available of the expensive proprietary telephone recording systems.
  • Detects Caller Line Identity (CLI) when used directly on an analog line.
  • Detects DTMF digits for dialed detection.
  • Two flexible inputs for separate local/remote level adjustments Handset (curly cord) and line mode connection.
  • Wide gain and boost settings to accommodate any telephone.
  • Parallel extension recording to record all calls on any phone.



Call Recording | Call Logging | Telephone Recording | Digital Voice Logging | Digital Voice Recording | Digital Recording | USB Extension Recorder | Call Monitoring | Call Center Monitoring | Phone Monitoring | Call Center Optimization | Call Center Reporting | Call Center Training | Performance Management | Analyzing Call Center Performance | VoIP Recording

FireRock System's unique digital/analog telephone to computer technology, delivers a 100% reliable Digital Phone Recording System. USB connectivity simplifies the installation and maintenance of your Call Recording and Archiving System. No special Expensive CTI links, or proprietary boards are required, to capture the information needed. FR Digital Voice Logger or FR Universal Adapter 2.0 simply connects to the wiring of each extension of your phone system in the communications room or at each telephone desktop. Ongoing maintenance is simplified with FireRock Technologies optional software upgrade policy. We have an inexpensive service policy, which offers you the ability to get free telephone support and free hardware upgrades after the one year warranty even if you change telephone systems. For example, if you have a Nortel telephone system with Firerock's Nortel firmware and you upgrade your system to an Avaya, Toshiba, Inter-Tel, Siemens or others; Firerock will at no additional charge upgrade your FR Digital Voice Logger to be compatible with your new system.The more expensive competition using proprietary voice boards cannot say the same.