We are a fully featured Digital Call Recording & Logging System scalable from one channel to hundreds. Our system integrates with your existing computer network.

Using is Believing


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FR Digital 01

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FR Digital 01 is included with everything you need including hardware and software and provides comprehensive recording features for desktop users.

FR Digital 01 can also be invisibly installed on Call Center agents desktops to record calls over a network to a central server for supervisor listening.

FR Digital 01: Playback Features:

  • FR Desktop software comes as standard with FR Digital 01 and FR Universal Adapter 2.0.
  • After-Call Screen Pop - manage archive in real time
  • Automatic or manual recording
  • GSM compression gives 170 hours recording per 1 GByte
  • Time & date stamp on every recording
  • Caller ID and dialed digits detection
  • Recording level indicator
  • Add comments/notes to assist searching
  • Snapshot feature allows playback of current call while still recording
  • Highlight important calls



FR Digital 01: Playback Features:

  • Level indicator gives call activity
  • Drag n' drop curser rapidly locates key points in conversation
  • Pause & Continue manual controls
  • Restrict User from Stopping, Pausing, Deleting or Exporting Recordings
  • Search & list calls by:
    • Time & date
    • Duration
    • Caller ID or dialed digits
    • Comments/notes made
    • Importance
  • Email recordings to colleagues (as .wav file or compressed file)
  • One touch Convert to .wav

FR Digital 01 Configuration & Set-up Features:

  • Record on local PC or centrally on server over network
  • User lockout (invisible) & hide features (no user intervention)
  • Password control of configuration
  • Choose compression format
  • Set auto delete for non important calls
  • Erase very short calls
  • Auto prompt for comments/notes on each call
  • Digital audio boost control
  • Select email export format of recordings

Room Recorder

  • Records Conversations from any PC Microphone
  • Record important Interviews and Meetings
  • Use for Dictation
  • Record and E-Mail messages to clients
  • Stores in same compressed format as phone recordings

FR Digital 01 Administrator Configuration: Full Control where needed, Limited where Desired

Restrict Agent From:

  • Stopping or pausing recordings
  • Deleting, Emailing or Exporting Recordings
  • ‘Hide’ Application for ‘Stealth’ Recording


Call Recording | Call Logging | Telephone Recording | Digital Voice Logging | Digital Voice Recording | Digital Recording | USB Extension Recorder | Call Monitoring | Call Center Monitoring | Phone Monitoring | Call Center Optimization | Call Center Reporting | Call Center Training | Performance Management | Analyzing Call Center Performance | VoIP Recording

FireRock System's unique digital/analog telephone to computer technology, delivers a 100% reliable Digital Phone Recording System. USB connectivity simplifies the installation and maintenance of your Call Recording and Archiving System. No special Expensive CTI links, or proprietary boards are required, to capture the information needed. FR Digital Voice Logger or FR Universal Adapter 2.0 simply connects to the wiring of each extension of your phone system in the communications room or at each telephone desktop. Ongoing maintenance is simplified with FireRock Technologies optional software upgrade policy. We have an inexpensive service policy, which offers you the ability to get free telephone support and free hardware upgrades after the one year warranty even if you change telephone systems. For example, if you have a Nortel telephone system with Firerock's Nortel firmware and you upgrade your system to an Avaya, Toshiba, Inter-Tel, Siemens or others; Firerock will at no additional charge upgrade your FR Digital Voice Logger to be compatible with your new system.The more expensive competition using proprietary voice boards cannot say the same.