We are a fully featured Digital Call Recording & Logging System scalable from one channel to hundreds. Our system integrates with your existing computer network.

Using is Believing


Don't take our word for it! Call our clients some who have added on to their systems or replaced their legacy systems with FireRock's affordable system. Lets us Demo our Digital Phone Call Recording and Logging System via the Internet. We offer a 45 day money back guarantee.

FR Reporter

Click here to view the PDF Datasheet acrobat

As the mid-level package, FR Reporter takes all of the FR Call Manager 2.0 features and adds advanced playback functionality as well as detailed reports to help manage your business.


Additional Listening features include:

Speed Control on Playback - plays recordings faster or slower allowing a supervisor to quickly identify key areas of a conversation and capture key points of a discussion.

Call Slice - Simple cut, paste and email of only the 'important' part of a conversation for rapid listening by others.

Auto-Playback - Allows a Supervisor to continuously playback a list of recordings in succession.

Random Playback - Automatic random playback from a list of calls.

Reverse Directory Number Search - Look up the directory listing of a number using the most popular on-line directories.


Reports and Statistics Features:

A variety of reports can be compiled and printed in graphical or tabular format.

A simple 'click' on a report will allow playback of the associated recording.

The comprehensive Reports can be generated using:

• Agent statistics • By day of week

• Week of month • By month

Once compiled, reports can be exported in a variety of formats for insertion into departmental reports.



Call Recording | Call Logging | Telephone Recording | Digital Voice Logging | Digital Voice Recording | Digital Recording | USB Extension Recorder | Call Monitoring | Call Center Monitoring | Phone Monitoring | Call Center Optimization | Call Center Reporting | Call Center Training | Performance Management | Analyzing Call Center Performance | VoIP Recording

FireRock System's unique digital/analog telephone to computer technology, delivers a 100% reliable Digital Phone Recording System. USB connectivity simplifies the installation and maintenance of your Call Recording and Archiving System. No special Expensive CTI links, or proprietary boards are required, to capture the information needed. FR Digital Voice Logger or FR Universal Adapter 2.0 simply connects to the wiring of each extension of your phone system in the communications room or at each telephone desktop. Ongoing maintenance is simplified with FireRock Technologies optional software upgrade policy. We have an inexpensive service policy, which offers you the ability to get free telephone support and free hardware upgrades after the one year warranty even if you change telephone systems. For example, if you have a Nortel telephone system with Firerock's Nortel firmware and you upgrade your system to an Avaya, Toshiba, Inter-Tel, Siemens or others; Firerock will at no additional charge upgrade your FR Digital Voice Logger to be compatible with your new system.The more expensive competition using proprietary voice boards cannot say the same.