We are a fully featured Digital Call Recording & Logging System scalable from one channel to hundreds. Our system integrates with your existing computer network.

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FR Universal Adapter 2.0

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The FireRock Technologies FR Universal Adapter 2.0 is the perfect entry level hardware for desktop or back office telephone recording applications. Although it's our basic hardware model, it has many sophisticated features not available on other telephone recording systems.

The FR Universal Adapter 2.0 can connect directly onto any analog telephone line or handset, making a telephone recording log of incoming callers (with Caller ID if enabled) and outgoing dialled calls.

Our unique line and handset (curly cord) connectivity allows you to get the best of both worlds, i.e. caller id, digits dialed and accurate start/stop from the line as well as a balanced signal mix (local and remote end) from the handset connection.

These capabilities are only available in the most expensive Proprietary Systems that are not redundant unless you invest additional sums of money.

FR Universal Adapter 2.0 can also connect to any IP, Digital or analog business telephone system at the handset. This is a great inexpensive full featured solution for all Cisco and other Voice Over IP PBX's.



Unique features include:

  • A full USB Plug n' Play recorder that does not tie up the sound card on your PC.
  • No complex setup procedures are required.
  • Comes complete with sophisticated FR Desktop software and all necessary leads.
  • Incorporates Line Current Detect for reliable start/stop of call recording.
  • Detects Caller Line Identity (CLI) when used directly on an analog line.
  • Detects DTMF digits for dialed detection.
  • Two flexible inputs for separate local/remote level adjustments
  • Handset (curly cord) and line mode connection.
  • Wide gain and boost settings to accommodate any telephone.
  • Parallel extension recording to record all calls on any phone.

Complete with FR Desktop software, and installed in minutes, the FR Universal Adapter 2.0 delivers the best analog desktop connectivity and recording on the market.



Call Recording | Call Logging | Telephone Recording | Digital Voice Logging | Digital Voice Recording | Digital Recording | USB Extension Recorder | Call Monitoring | Call Center Monitoring | Phone Monitoring | Call Center Optimization | Call Center Reporting | Call Center Training | Performance Management | Analyzing Call Center Performance | VoIP Recording

FireRock System's unique digital/analog telephone to computer technology, delivers a 100% reliable Digital Phone Recording System. USB connectivity simplifies the installation and maintenance of your Call Recording and Archiving System. No special Expensive CTI links, or proprietary boards are required, to capture the information needed. FR Digital Voice Logger or FR Universal Adapter 2.0 simply connects to the wiring of each extension of your phone system in the communications room or at each telephone desktop. Ongoing maintenance is simplified with FireRock Technologies optional software upgrade policy. We have an inexpensive service policy, which offers you the ability to get free telephone support and free hardware upgrades after the one year warranty even if you change telephone systems. For example, if you have a Nortel telephone system with Firerock's Nortel firmware and you upgrade your system to an Avaya, Toshiba, Inter-Tel, Siemens or others; Firerock will at no additional charge upgrade your FR Digital Voice Logger to be compatible with your new system.The more expensive competition using proprietary voice boards cannot say the same.